Gaming on koko7 should always be fun — never a source of stress or financial hardship. Our responsible gaming programme gives every Filipino player the tools, information, and support they need to keep it that way.
Set daily, weekly, or monthly deposit caps to keep your spending in check.
Get notified when you've been playing for a set amount of time.
Take a short break from koko7 — 24 hours, 7 days, or 30 days.
Permanently or temporarily block yourself from the koko7 platform.
Our Commitment
koko7 believes that online gaming should be a form of entertainment — not a way to make money, escape problems, or cope with stress. We are committed to providing a safe, fair, and transparent gaming environment for every Filipino player on our platform.
Whether you're spinning slots from Makati, playing live bingo in Cebu, or joining a roulette table from Davao, koko7's responsible gaming tools are always available in your account settings — no waiting, no complicated process.
PAGCOR Aligned. koko7 operates in alignment with the Philippine Amusement and Gaming Corporation's (PAGCOR) responsible gaming framework, which requires all licensed operators to provide player protection tools and promote safe gambling practices.
Under Philippine law, casino-style gambling is strictly restricted to individuals who are 21 years of age or older. koko7 enforces this rule without exception. Every new account undergoes age verification during the KYC process, and any account found to belong to a person under 21 will be immediately suspended and all funds returned.
If you suspect that a minor is using the koko7 platform — whether using your account or their own — please contact our support team immediately. We take underage gambling extremely seriously and will act swiftly on every report.
Responsible gaming means making informed, conscious choices about how you gamble. It means setting limits before you start, sticking to a budget you can afford to lose, and treating every session as entertainment — not as a financial strategy.
koko7 wants to be clear: gambling outcomes are determined by chance. No strategy, system, or pattern can guarantee a win. The house edge means that over time, the odds favour the platform. Play for fun, set a budget, and never rely on gambling winnings to pay bills, rent, or other financial obligations.
Remember: Gambling is addictive. Know when to stop. If gambling is no longer fun, it's time to use our tools or seek help.
Player Protection Tools
koko7 gives you a full suite of responsible gaming tools, available directly from your account dashboard. Here's how each one works and when to use it.
Set a maximum amount you can deposit into your koko7 account per day, week, or month. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period to prevent impulsive decisions.
Cap the total amount you can lose within a set time period. When your loss limit is reached, koko7 will automatically end your session and prevent further play until the period resets. This is one of the most effective tools for keeping your gaming within a budget you're comfortable with.
Set a maximum session duration — from 30 minutes to several hours. When your time is up, koko7 will send you a notification and, if you choose, automatically log you out. It's easy to lose track of time when you're in the zone; this tool keeps you grounded.
Limit the maximum bet size you can place per round or per game session. This is especially useful for high-volatility games like slots and live roulette, where it can be tempting to increase bet sizes after a losing streak.
Need a short break? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time, your koko7 account will be temporarily suspended — you won't be able to log in, deposit, or play. Your account and balance are preserved and accessible once the period ends.
For players who feel they need a longer or permanent break, koko7 offers self-exclusion. You can exclude yourself for 6 months, 1 year, 5 years, or permanently. During self-exclusion, your account is fully blocked and cannot be reactivated until the exclusion period expires — or never, if you choose permanent exclusion.
Step by Step
Activating any responsible gaming tool on koko7 takes less than two minutes. Here's how:
Head to koko7 Login and sign in with your registered email and password.
Click your profile icon in the top-right corner and select "Responsible Gaming" from the dropdown menu.
Select from deposit limits, loss limits, session timers, cool-off periods, or self-exclusion. Each tool has a clear description and configuration options.
Enter your preferred limits or exclusion period and confirm. Restrictions take effect immediately. You'll receive a confirmation email to your registered address.
If you're having trouble activating any tool, our 24/7 support team is ready to assist. You can also request self-exclusion directly through live chat.
Know the Signs
Problem gambling can affect anyone — regardless of age, income, or background. Recognising the warning signs early is the first step toward getting help. If any of the following sound familiar, it may be time to use koko7's tools or reach out for support.
Continuing to gamble in an attempt to win back money you've already lost, often increasing bet sizes in the process.
Using funds meant for rent, utilities, groceries, or other essential expenses to fund gambling sessions.
Lying to family members or friends about how much time or money you spend gambling on koko7 or elsewhere.
Feeling restless, irritable, or anxious when you try to cut down or stop gambling, even when you want to.
Prioritising gambling over time with family, friends, or work responsibilities — especially common during long gaming sessions.
Using gambling as a way to cope with stress, anxiety, depression, or other personal problems rather than as entertainment.
If you recognise these signs in yourself or someone you know, please use koko7's self-exclusion tool immediately and consider reaching out to a professional support service. Gambling is addictive. Know when to stop.
Self-Assessment
Ask yourself these questions honestly. If you answer "yes" to two or more, it may be a sign that your gambling habits need attention. There's no shame in it — the important thing is to act early.
This is not a clinical diagnostic tool. It is intended as a personal reflection guide only. If you are concerned about your gambling, please seek professional advice.
Have you ever gambled more money than you planned to, or stayed on koko7 longer than you intended?
Have you ever borrowed money, sold possessions, or used bill money to fund your gambling?
Do you find yourself thinking about gambling frequently — planning your next session or replaying past wins and losses?
Have you tried to cut down or stop gambling but found it difficult or impossible to do so?
Have you hidden your gambling activity from family members, a partner, or close friends?
Do you gamble to escape from problems, relieve stress, or improve a low mood?
After losing, do you feel a strong urge to return and win back what you lost as quickly as possible?
Has gambling caused problems in your relationships, work, studies, or financial situation?
Get Help
If you or someone you know is struggling with problem gambling, professional help is available in the Philippines. Reaching out is a sign of strength, not weakness.
The Philippine Amusement and Gaming Corporation provides a responsible gaming framework and player protection resources for Filipino gamblers. Contact PAGCOR directly for guidance on self-exclusion from all licensed operators.
Contact: [email protected]
The NCMH provides mental health support services across the Philippines, including counselling for behavioural addictions such as problem gambling. Services are available to Filipinos nationwide, from Manila to Mindanao.
Crisis Hotline: 1553
Our 24/7 customer support team is trained to assist players who need help activating responsible gaming tools, requesting self-exclusion, or finding further support resources. Reach us anytime via live chat on the koko7 platform.
Email: [email protected]
Important Reminder: All contact details above are provided as plain text for informational purposes. koko7 does not process payments, provide clinical advice, or act as a substitute for professional mental health or addiction services. Gambling is addictive. Know when to stop.
Play Responsibly on koko7
koko7 is built for Filipino players who love the thrill of live casino, slots, and bingo — and who want to enjoy it safely. Set your limits, use our tools, and play with confidence knowing koko7 has your back every step of the way. 21+ only.
Gambling is addictive. Know when to stop. | 21+ only | PAGCOR Regulated